Returns & Exchanges

At Lina Stores, we take great pride in the quality of our authentic Italian products. Due to the perishable nature of our food items, we offer returns or replacements on items that arrive damaged or incorrect to ensure your complete satisfaction.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately check your package for any signs of damage or missing items from your order.

• 2.
  Contact Customer Support

  Email our team within 24 hours of receipt with your order number and clear photographs of any damaged goods or packaging.

• 3.
  Verification Process

  Our quality control team will review your claim within 2 business days to verify the issue and authorize a refund or replacement.

• 4.
  Resolution

  Once approved, we will either ship a fresh replacement at no extra cost or issue a full refund to your original payment method.